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Page 1: Executive summary Introduction Page 2: Unified Communications – Typical Framework Page 3: Unified Communications - Phases Market Overview Page 4: Unified Communications – Overview, Market size and Growth Figures (2010 – 2016e) and Market Segments Break-up Technology Page 5: Unified Communications – Tools and Solutions: Voice Communication, Conferencing and Messaging & Calendaring Page 6: IP PBX/ Hybrid, VoIP and Communication Software Page 7: Audio conferencing, Video Conferencing and Web Conferencing Page 8: Instant Messaging and Unified Messaging Software Deployment Strategies Page 9: Unified Communications – Deployment Strategy Benefits of Unified Communications Page 10: Unified Communications - Benefits Cloud Based Unified Communications Page 11: Cloud Based Unified Communications – Typical Framework Page 12: Cloud Based UC Overview, Reasons to Opt Cloud and Cloud Based Security Page 13: Cloud Unified Communications – Security Framework Drivers and Challenges Page 14: Summary – Drivers and Challenges Page 15-18: Drivers Page 19: Challenges Vendor Opportunity Page 20: Summary – Vendor Opportunity Public Sector Page 21-22: Government / Public Sector Scenario, Investments, Key Factors Driving Adoption Rate, Key Technologies with Strong Future Prospects, Strategy to Generate Maximum Profit and Prospective Leads for UC Vendors SME Sector Page 23: Market Share, Drivers and Challenges Page 24: SMB IT Investment Scenario (2010 and 2015e) Page 25: SMB Preferences Technology Trends Page 26: Summary – Technological Trends Page 27-28: Technology Trends Competition Page 29: Summary – Competition Page 30: Major Public Companies – Summary Page 31-52: Company Information, Offices and Centres in India, Products and Services, Key People, Financial Snapshot, Key Ratios, Key Financial Performance Indicators and Financial Summary Page 53: Major Private Companies – Summary Page 57-85: Company Information, Offices and Centres, Products and Services, Key People, Financial Snapshot, Key Ratios, Financial Summary and Business Highlights Strategic Recommendations Page 86: Strategic Recommendations Appendix Page 87: Appendix List of Charts & Figures Introduction 1. Unified Communications – Typical Framework 2. Unified Communications - Phases Market Overview 3. Indian Unified Communications – Market Size and Growth (2010 – 2016e) Cloud Based Unified Communications 4. Cloud Based Unified Communications – Typical Framework 5. Cloud Based Unified Communications – Security Framework Drivers and Challenges 6. Enterprise Mobility - Growth & Size (2009-2015e) 7. Broadband - No. of Subscribers (2007-2015e) 8. Smartphone - Market Size (2009 – 2011) Vendor Opportunity 9. SMB IT Investment – UC Market (2010 and 2015e) List of Tables Appendix 1. Appendix
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